Q&A

About PLVGCVLT

I passed a National Diploma of Plastic Arts (Art Option) in the National Superior Art and Design School of Nancy, France (2013/2016).

I've learned woodworking all by myself and I'm continuously learning new skills.

I'm alone to manage everything at the moment including products making, shipment, photographs and website.

Products

Even if I use some electric tools (woodlathe, sander, saw, ...), most of my work is completely handmade. All the patterns are also manually carved with a woodburner.

If you like the irregularities and surprises of woodworking and handmade stuff, you've come to the right place !

I allow me a 0,3mm gap for plugs sizes (less than half a millimetre). This gap won't be noticeable at all if you wear your wood plugs on completely healed lobes as recommended.

The size of special shapes is exactly identical to classic plugs. No need to order a smaller size.

Regarding saddle plugs it's even recommended to take your actual size to make sure they'll perfectly fit in your lobe.

Yes, I can make tailor made jewellery and custom projects. I suggest you to read the custom section and/or contact me by mail for more informations.

Hygiene and Security

All the products are created with the utmost care : very thin sanding for a soft and smooth touch and organic olive oil finish. Allergies, irritations and discomfort problems are very rare. Wood is well known to be light and pleasant to wear, and it does reduce piercings bad smells. However if you have any problems due to wood plugs wearing, do not take any risks and take them off immediately.

No, wood plugs must be worn on completely healed lobes only.

My ear weights have a decorative purpose only and are not heavier than wood plugs.

Support

You'll notice there's no shopping cart on my website. You'll have to send me a message through the Contact section to tell me what products you'd like to buy. After checking what's in stock and possible to do, I'll send a Paypal invoice to your email address.

I also have an Etsy shop where you can order already made products.

Please use the Contact section so that I can help you.

Payment and delivery

I only use PayPal : free, fast and easy, in addition to being secure.

There's no need to have a PayPal account in order to pay. The website offer a classic credit card payment (only if you order from a computer, this option is not available on the phone yet).

If the product is already made, it will be shipped during the 3 business days following your order's day.

Otherwise there'll be an additional making time which may vary depending on your project and the amount of orders I currently have. Feel free to contact me here to have more informations about this.

To Metropolitan France :

Laposte gives a delivery time between 48 and 72h (since the shipping day).

 

To other countries :

Laposte gives a delivery time varying between 1 and 2 weeks depending on the destination (since the shipping day).

I only offer a delivery with a tracking number that will be sent by mail as soon as the product is shipped. You'll be able to track your package on this website.

Return and refund

Regarding wood plugs and tunnels, I won't be able to accept any return for hygiene reasons. Wood plugs can't be properly disinfected so they must be worn by one person only. I won't be able to do anything with a pair which has already been worn, even for a brief moment.

However if I made the mistake (wrong size or plug design), product and shipping costs refund will be possible.

 

Regarding other products, you have 14 days to withdraw your order by contacting me here.

 

I'm not French

At the moment I can ship my products to Europe, the United States, Canada and Australia.

If you come from another country you can contact me here to ask if your destination is available or not.